Privacy Policy
This policy covers Quillmark Labs ("we", "us"), a sole proprietorship based in New York, USA, our apps for Atlassian Cloud, and this website (quillmarklabs.com). Contact: support@quillmarklabs.com.
Summary
- Our apps run on Atlassian Forge. Their data is stored in your Atlassian site, in Atlassian products.
- We do not receive, copy or store your Jira data on any system we operate.
- The apps and this website use no analytics, no advertising and no cookies.
- We use the information you send us in support emails only to help you.
Link Organizer for Jira: what the app stores
| Data | Where it is stored | Why |
|---|---|---|
Manual link order for an issue: a list of Jira issue link IDs, saved as the issue property quillmark-link-order | On the issue itself, in your Jira site | So everyone sees the same order on that issue |
Each user's display preferences: sort field, sort direction, grouping, and the "hide done" setting, saved as the user property quillmark-link-organizer-prefs | On that person's own user record, in your Jira site | So the panel opens the way each person last left it |
When someone opens the panel, the app reads the issue's links and, for each linked issue, its summary, status, priority, type, assignee, due date, and created and updated dates, using that person's own Jira permissions. This data is shown to the person and is not stored by the app.
The app stores no passwords, tokens, email addresses, account IDs or issue content. It has no storage of its own: both items above are saved in your Jira site, using the person's own Jira permissions.
Blocker Guard for Jira: what the app stores
Nothing. The validator is a Jira expression that Jira evaluates during a transition; no app code runs on a server. The validator settings an admin chooses (link type, direction, and status names and IDs) are saved by Jira as part of the workflow. The settings page reads your site's link types and statuses to show them, and stores nothing itself. The app stores no personal data.
Data sharing and location
We do not send customer data to us or to any third party. The app makes no requests to hosts outside Atlassian. Because data stays in Atlassian products, where it is stored and processed follows your Atlassian site's hosting and data residency settings.
Retention and deletion
- Manual order: stays on the issue until you change it or delete the issue. It remains after the app is uninstalled, because it is part of your Jira data. An admin can remove it with Jira's issue property API.
- Display preferences: stay on the person's user record in your Jira site until they change them. They remain after the app is uninstalled, because they are part of your Jira data. They can be removed with Jira's user property API (each person for their own record, or a Jira admin for anyone).
- You can email us about a deletion request. Because we hold no customer data, deletion happens inside your Atlassian site.
Our role under privacy laws
We do not receive or access the personal data the app handles inside your Atlassian site. You, as the customer, decide how it is used. The agreement that governs use of our apps is described on the terms page.
Website and email
- This website sets no cookies and runs no analytics or third-party scripts. Our hosting provider may keep standard server logs (such as IP address and requested page) for security and operation.
- If you email us, we receive your email address and what you write. We use it to answer you and keep it as long as needed to support you and to keep a record of the conversation. We do not sell it or use it for marketing.
Your rights
Depending on where you live, you may have rights to access, correct or delete personal data about you. Email us and we will respond within 30 days. For data inside your Atlassian site, your site administrator can act on it directly.
Children
Our apps are for workplace use and are not directed at children.
Changes
If we change this policy, we will update the date above. If a change affects what an app stores, we will say so in that app's documentation.